6 things you can do to be taken seriously at work
In my last blog I shared, with her permission, extracts from a coaching conversation with Rachel, a client who doesn’t feel that she’s always taken seriously enough at work. In comparing her own behaviour and attitude with those of Sally, a colleague just a couple of years older who has the credibility Rachel wants, she realised that she had a problem with boundaries, which meant that she was sometimes behaving inappropriately and unprofessionally at work. Having identified the issue Rachel was halfway to solving the problem: she practised thinking before she spoke, catching herself if she was about to be indiscreet about her private life and quickly got into a pattern of more professional behaviour at work. In later sessions we started to look what else Sally, and other senior women Rachel respected, did to earn the respect of their colleagues. Over a few sessions Rachel came up with this list of six things you can do to be taken more seriously at work (shared with her permission):
- Be professional. In other words turn up on time; do what you tell people you’re going to do; honour your commitments, under-promise and over-deliver.
- Keep developing your knowledge. ‘Not just the formal stuff, or doing the minimum you have to do for CPD (continuous professional development). Follow industry news, learn about the economy, find out what your clients are interested in. Understand what matters to them and make sure you can talk to them knowledgably.’
- Take yourself seriously and act like you should be taken seriously in turn. ‘Which isn’t to say that Sally doesn’t have a sense of humour,’ said Rachel, ‘she does, she’s a really good laugh. But she’s not out for a laugh at all costs’ ‘So she uses humour in the right way?’ ‘Yes, she’ll use it to get things moving or defuse difficult situations or even emphasise a point. But it’s never cruel or smutty or irrelevant.’
- Speak up in meetings, show that you have a good contribution to make. ‘She’ll challenge people, but in a really nice way. It doesn’t come across as point-scoring, she’s just getting them to think’.
- Don’t get emotional in public: no tears or tantrums. ‘I burst into tears once and everyone treated me weirdly for ages afterwards. At my last appraisal I was told I’m too emotional and need to get it under control. It’s not just me though, one of the guys in the office got really angry about something and threw his phone at the wall, smashed it to bits. Now people avoid him, they won’t ask him to do anything in case he loses his temper.’
What do you think of Rachel’s list? What would you add to it?
* All names have been changed. This story has been told with the permission of ‘Rachel’.